Right of withdrawal

  • The buyer has the right to return the product within 14 days of receipt of the goods without giving any reason in writing (e.g. by email to info@maxpodium.com or via an online contact form) (§ 355 BGB).

  • If possible, the return should be made in the original packaging , but this is not a prerequisite for the effective exercise of the right of withdrawal.

  • The buyer is only liable for any loss of value of the goods resulting from use beyond checking their quality, properties and functionality.

  • The refund will be made within 14 days of receipt of the returned goods.

  • The seller shall bear the direct costs of return unless otherwise agreed.

Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)

To:
Max Racer GmbH
Email: info@maxpodium.com

Date: ______________

I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods / the provision of the following service:

  • Order number: ______________

  • Product name: ______________

  • Ordered on / received on: ______________

  • Consumer's name: ______________

  • Consumer's address: ______________

  • Consumer's signature (only required for notification on paper): ______________

Refund and return

  • After cancellation, all payments, including delivery costs (except additional costs for alternative delivery methods), will be refunded immediately and at the latest within 14 days .

  • The refund will be made using the same payment method used for the original transaction, without any additional fees .

  • We may refuse reimbursement until we receive the returned goods .

  • The goods must be returned immediately, but no later than 14 days after cancellation . This deadline is met if you send the goods on time.

Use and replacement value

  • The buyer may test the products to the extent necessary to check their quality, properties and functionality.

  • Further use that leads to wear and tear or damage may give rise to an obligation to pay compensation .

  • Returning the goods in the original packaging is recommended , but is not a prerequisite for exercising the right of withdrawal.