FAQ
We answer the most frequently asked questions about our premium products. Check it out!
How do I know if the gaming chair fits my height and weight?
Thanks to its high adjustability, our gaming chair is suitable for people from 160 cm to 200 cm tall and can support a weight of up to 150 kg. The height adjustment with up to 10 cm variation, the seat tilt of up to 180°, the 3D-adjustable armrests, and the adjustable cushions ensure that the chair adapts perfectly to you – and not the other way around. 📏 Dimensions: - Seat height: 43 - 53 cm - Seat area: 55 x 55 cm - Backrest: 84 x 33 cm.
Is the chair easy to assemble and adjust?
Yes! All MaxPodium chairs come with illustrated instructions for quick and easy assembly. The instructions are available in German, English, and Spanish. ✅ Assembly time: Average under 30 minutes ✅ Tools included: All necessary tools are included ✅ Customer support: If you have any questions about assembly, our support team is happy to help!
Is a neck and lumbar pillow included?
Yes! All MaxPodium chairs come with an adjustable neck and lumbar cushion, allowing you to find your optimal sitting position for maximum comfort.
How do I care for my gaming chair?
To keep your chair looking like new for a long time, we recommend: ✅ Regular cleaning: Regularly remove dust and dirt with a soft, dry cloth or a vacuum cleaner. Use only mild cleaning agents – no harsh chemicals! ✅ Be careful of sharp objects: Avoid sitting on the chair with keys or hard objects to prevent scratches and wear. ✅ Protect the chair from sunlight: Direct sunlight can dry out the material or make it brittle. ✅ Avoid direct skin contact with sweat: Artificial leather can dry out faster due to sweat – we recommend always using the chair while wearing clothes. ✅ Annual maintenance: After about one year of use, tighten the screws on the armrests, seat, and backrest to ensure stability.
Are MaxPodium gaming chairs only suitable for gamers?
No! Our chairs are for anyone who spends long hours at their desk. Whether you're a gamer, streamer, home office user, or student – the MaxPodium gaming chair offers maximum comfort for everyone! Can I test the chair? Our chairs are currently only available online, but you can try them risk-free for 14 days! ✅ Test the chair at home for 14 days ✅ If you don't like it, you can return it free of charge No risk – 100% satisfaction! How does customer service work if I have questions or problems? Your satisfaction is our top priority! If you have questions or need support: Email: info@maxpodium.com Support in German, English, and Spanish Contact us via our social media channels: Instagram / Facebook: maxpodium.eu Our team will respond within 24 hours!
Are the casters suitable for all types of floors?
Yes! The nylon-coated casters are specially designed to ensure smooth and stable movement on various floor types: ✅ Scratch-free – Gentle on wood floors, laminate, and tiles ✅ Quiet movement – No annoying squeaking or scratching ✅ Stable – Secure hold, even on smooth surfaces ✅ Durable – High-quality nylon coating for long-lasting durability.
Is there a warranty for the MaxPodium gaming chair?
Yes! All MaxPodium gaming chairs come with a 2-year warranty within the EU. If you experience any issues with workmanship or materials during this period, you can contact our customer support team at any time.
In which countries is the MaxPodium gaming chair available?
The MaxPodium gaming chair is available throughout the European Union (EU) through our webshop and various marketplaces. It's also available in Brazil under the MaxRacer brand. Order online now and enjoy maximum comfort!